Hey, I’m Sonja.
Based in Perth, Western Australia, I help make sense of everything you need for your ISO/IEC 17025 accredited laboratory quality management system.
I believe that your quality system should:
Reflect what makes your company special and align with your values—no cookie-cutter solutions here.
Engage everyone on your team because quality is a shared goal.
Be simple and clear, focusing on what truly matters to you.
Let’s work together to create a solution that’s as unique as your business!
My Approach
Why choose me?
A quick google search will show that there are many big consultancies offering ISO/IEC 17025 along with a large range of other ISO standards however they rarely have in-house expertise in laboratory accreditation (and often subcontract to small contractors like myself!).
Save yourself some money and come to me direct.
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Over 30 quality systems designed
Across a broad range of industry sectors
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10+ Years of Consulting Experience
In addition to over 15 years laboratory experience
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Built with your company culture in mind
No cookie cutter templates
Services
Consulting, including the design (or re-design!) of your ISO/IEC 17025 accredited laboratory quality management system
We can walk with you through the accreditation process from Day 1 through to the day you receive your accreditation certificate and beyond.
If you haven’t worked with us before and find yourself in the murky waters of a suspended accreditation, we are here for you too!
Internal Audits and Gap Analysis
Feeling overwhelmed by your internal audit schedule? Not getting much value from your audits? Concerned about your upcoming NATA audit because of issues with your quality system?
Let us help your internal audits work for you. We can bring a fresh perspective to your laboratory quality system and daily operations.
If you have the resources but need guidance to achieve accreditation, we can help by doing a gap analysis. This will give you a clear 'to-do' list to follow.
Training
Short on time for off-site quality systems training? Looking for a personalized solution for your team?
We provide on-site training in ISO IEC 17025 and laboratory internal audits. Let us create a training program that fits your needs.
What Clients are Saying
"Thanks so much for your new lab quality manual and your training with me for (the updated) 17025. All went well and the feedback on LQM was excellent. I love it, it is so easy to read.
(The NATA Staff Officer) looked at me and said 'a breath of fresh air'. Your input is invaluable."
Andrew Marshall, Laboratory Manager, Kimberley Soils Laboratory
"Your course material and delivery were excellent, I really gained a lot out of the session and am pleased to be able to confidently decipher the requirements of ISO17025 now. Thank you!"
Charlotte Hill - January 2024
"Sonja was the exact right person for our needs (ISO/IEC 17020). We had a very tight time frame, we were inexperienced in the field for which we were seeking accreditation, we needed to consult with a diverse range of people and we had little existing framework to build around.
Sonja quickly understood the size of the task and the resources that were required to meet the deadlines.
Her calm disposition and her engaging personality combined with a steely determination ensured that that the end product was succinct, met all the legislative requirements and was practical from an operational point of view.
I will use Sonja's services again and highly recommend her to others."
Peter Adams, General Manager, ATC WorkSmart
Get in Touch!
Contact me for a free one hour chat to see how I can help you manage your ISO/IEC 17020 or ISO/IEC 17025 laboratory quality system
FAQ
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First things first, don't be nervous. We'll start with a free consultation to determine your quality system needs.
Depending on what stage your laboratory is at in its accreditation journey, we will decide together on a timeline and the resources needed to ensure success.
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Pricing is based on both the project's scope and your desired timeline.
Depending on your needs it can be quoted on a project basis or an hourly rate.
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If I’ve created your quality system documentation, I promise it will meet the necessary requirements. If the accreditation body finds any gaps, I’ll fix them for free.
Keep in mind that accreditation also relies on your lab’s technical skills and commitment to following the system. Your company’s dedication to the process is essential for a successful outcome
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Depending on your needs, I can work with you regardless of your location. I have successfully assisted clients throughout Australia and have provided remote training to clients in Asia and the Middle East.
For the best consulting outcomes, at least one in-person visit is recommended.